LaunchStencil

Legal

Privacy Policy

Effective date: 28 January 2026

This Privacy Policy explains how LaunchStencil collects and uses personal data when you use our Service.

1. Data controller

Controller: David Tsiklauri pr Beograd (sole proprietor)
Address: Studentski Trg 4, Floor 7, Belgrade (Stari Grad), 11000, Serbia
Email: support@launchstencil.com

2. What data we collect

We may collect:

  • Account/order data: email address, order ID, plan tier, timestamps.
  • Brief data: the answers you submit in the brief (may include business information).
  • Technical data: IP address, device/browser info, logs necessary for security and troubleshooting.
  • Payment data: payments are processed by our payment provider. We do not store full card details. We may store transaction identifiers and payment status.

3. How we use your data (purposes)

We use personal data to:

  • Provide the Service (create orders, generate your plan, deliver access links).
  • Send service emails (result link, status updates, support messages).
  • Prevent fraud and secure the Service.
  • Maintain logs for debugging and reliability.
  • Comply with legal obligations (tax/accounting where applicable).

4. Legal bases (GDPR)

When GDPR applies, our legal bases are:

  • Contract: to provide the Service you requested.
  • Legitimate interests: security, fraud prevention, service improvement.
  • Legal obligation: compliance with applicable laws.
  • Consent: only where required (for example, non-essential cookies, if used).

5. Where data is stored and processed

We store core application data in the EU (database and hosting as configured).

We use service providers for payment processing, email delivery, AI generation, and hosting/monitoring.

Some providers may process data outside the European Economic Area. When this happens, we use appropriate safeguards required by GDPR (for example, contractual protections) to protect data.

6. Sharing of data

We share data only with payment provider, email provider, AI provider, hosting and monitoring providers, and authorities if required by law.

7. Data retention

We keep personal data only as long as needed to provide access and support, and to comply with legal obligations. You can request deletion, and we will delete or anonymize data unless we must keep it for legal reasons.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict or object to processing, data portability, and to withdraw consent (where processing is based on consent).

To exercise rights, email support@launchstencil.com.

If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.

9. Security

We use reasonable technical and organizational measures to protect personal data.

10. Cookies

We use cookies that are necessary for the website to function (for example, session and security cookies). If we add analytics or marketing cookies in the future, we will update this policy and, where required, request consent.

11. Contact

Email: support@launchstencil.com